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Case Study

Unlocking Labor Mix Improvements at ScionHealth Denver with M7 Health

Learn how ScionHealth's Denver Market cut contract and agency labor from 31% to 12% of its workforce, without increasing overtime by giving staff real tools to manage their own schedules.

When ScionHealth's Denver Market went live on M7 in September 2024, contract and agency staff made up 31% of the active workforce. Eighteen months later, that number is 12%.

Denver's results are a labor story, but underneath that is a behavior story. M7's scheduling intelligence does the heavy lifting matching open shifts to available staff, learning preferences over time, and reducing the manual work that burns out staff. When the platform earns daily trust, the results follow.

M7 gave ScionHealth's Denver Market the tools to cut contract labor in half without touching overtime. Inside this case study, you'll find:

  • How a hands-on go-live — three days of onsite training reaching 90%+ of staff — set the conditions for sustained platform adoption
  • Why contract and agency share of the active workforce dropped from 31% to 12%, alongside a 55% year-over-year reduction in contract labor spend
  • How staff now self-manage 25–30 shift swaps and claim 150–200 open shifts every month without a manager in the loop
  • Why call-in rates fell to roughly 2%, well below the 4–6% baseline, as scheduling friction disappeared
  • How turnover fell 27% and 79% of staff say M7 plays a role in their decision to stay

Download the case study to see how ScionHealth's Denver Market unlocked labor mix improvements with M7.

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